At Hello Little Birdie, your privacy is important to us and we recognise the importance of safeguarding your personal information. All personal data we collect is kept strictly secured, and is only used for the purposes described in this privacy policy. This privacy policy sets out how we will protect your privacy rights in the collection, storage, use and disclosure of your personal information when you make a purchase with us through www.hellolittlebirdie.com.au and any affiliated sites. 

We’ are committed to supporting the 'Australian Privacy Principles' and complying with the Privacy Act 1988 (Cth), which has set clear standards and guidelines for the collection, access, storage and use of Personal Information (‘Personal Information’) which ‘we’ may obtain during the course of ‘our’ dealings with you. ‘Our’ Privacy Policy sets out, in general terms, matters of which you should be aware regarding the Personal Information ‘we’ may collect about you, ‘our’ policies on the management of personal information, how you may access Personal Information that ‘we’ keep or complain about a suspected privacy breach, and generally, what sort of information ‘we’ collect and how ‘we’ hold, use and disclose that information. When you provide ‘us’ with Personal Information (whether via one of ‘our’ websites, in store, through any of ‘our’ promotions, or otherwise), ‘we’ respect your privacy. It is important for you to understand what information ‘we’ collect about you and what ‘we’ do with your information.

consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. if we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. if after you opt-in to our site registration or email, and you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by emailing us at info@hellolittlebirdie.com.au

collected data

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site
• Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”
• When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

how we use collect information

we may collect and use user’s personal information for the following purposes; to fulfil any orders placed through our site (including processing your payment information, arranging shipping, providing you with invoices + order confirmations) to improve customer service, to personalise user experience to improve our products and service to process payments to run a promotion, contest, survey or other site feature to send users information they agreed to receive about topics we think will be of interest to them, send periodic emails

sharing your personal information

we do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. 

We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. we may share your information with these third parties for those limited purposes provided that you have given us your permission. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

we may disclose your personal information if we are required by law to do so or if you violate our terms of service.

behavioural advertising

we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

credit card information

We use an approved third party merchant to process all credit card payments. We do not store any of this credit card or billing information in our database, in sessions or in browser cookies.

cookies

We use cookies when someone logs on to our website, to maintain that log on, to retain log on information if requested, and for the service of our shopping bag. The hello little birdie site uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases, and to deliver content that best meets your preferences and interests, so as to best meet the expectations of customer service and benefit. We do not use cookies to track your internet activity before or after you leave jnr.life. the use of cookies is common practice, however should you require any further information, please contact info@hellolittlebirdie.com.au 

age of consent

by agreeing to these terms, you represent that you are at least the age of majority in your state or province of residence. you are responsible for maintaining the confidentiality of any account or password and for restricting access to your computer and other devices, and you agree to accept responsibility for all activities that occur from your computer or other devices or under your account or password, including all activities of your minor dependents

changes to our privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. if our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

questions?

if you would like to access, correct, amend or delete any personal information we have about you, or simply want more information, please email us at info@hellolittlebirdie.com.au

More information about Privacy law and the Australian Privacy Principles is available from the Federal Privacy Commissioner’s website www.privacy.gov.au